SS

AI/ML Backend Engineer

Surbhi Suman builds fast, resilient systems for LLM and ML products.

3+ years of experience shipping high-performance Go and Python microservices, production-grade recommendation systems, and automated MLOps pipelines for large-scale platforms.

About

Engineering backend intelligence for real-world scale

I work at the intersection of backend engineering, machine learning infrastructure, and generative AI. My focus is on building systems that stay performant under real production traffic while remaining maintainable for the teams that operate them.

Across recommendation systems, LLM-serving APIs, and autonomous chatbot flows, I’ve delivered measurable business impact with a strong emphasis on concurrency, reliability, and operational efficiency.

Experience

Recent roles and high-impact work

Jan 2026 - Present

IndiaMART

Lead Engineer

  • Reduced API latency by 82% by deploying high-concurrency Go microservices on GKE for LLM-powered suggested replies.
  • Cut seller response time by 70% by architecting an autonomous WhatsApp chatbot using Gemini-based LLM agents.
  • Reduced Docker container memory usage by 90%, from 155 MB to 16 MB, by migrating logging from file-based storage to stdout.

GoPythonLLMFAISSDockerGKE

Jan 2025 - Dec 2025

IndiaMART

Senior Software Engineer

  • Drove a 17% uplift in buyer click-through rate with an ML recommendation system across 4 crore+ products and 54 TB of clickstream data.
  • Built a hybrid recommender agent using a TensorFlow Two-Tower model, Gemini 2.0 Flash, Google ADK, and FAISS for semantic retrieval.
  • Accelerated retraining cycles by 40% with automated PySpark-based ML pipelines on AWS EMR.

TensorFlowPySparkAWS EMRGeminiGoogle ADK

Jul 2022 - Jan 2025

IndiaMART

Software Engineer

  • Improved backend data retrieval latency by 25% by optimizing SQL datamarts and caching strategies across high-traffic APIs.
  • Built Kafka-driven ingestion and synchronization flows to keep downstream systems refreshed with low-latency updates.

SQLKafkaCachingMicroservices

Jan 2022 - Jun 2022

Amazon

Software Developer Intern

  • Automated AWS CDK-based alarming systems and reduced mean time to recovery by 30%.
  • Enhanced CI/CD pipelines using Ruby and TypeScript for faster, more reliable deployment workflows.

AWS CDKRubyTypeScriptCI/CD

Projects

Selected systems and platform work

Infrastructure

High-Throughput LLM Inference Proxy

Architected a high-concurrency Go proxy layer that orchestrates requests across providers like Gemini and OpenAI, with circuit breakers and exponential backoff for 99.9% availability.

Platform

Multi-Tenant MCP Gateway

Designed a scalable MCP gateway with FastAPI, Redis, and PostgreSQL, enabling tenant isolation, token-based authentication, rate limiting, and audited LLM tool routing.

Skills

Tools, platforms, and engineering strengths

Languages

Python, Go, SQL, C, TypeScript, Ruby, JavaScript

Backend

Microservices, REST APIs, Flask, Kafka, gRPC, Git, MLflow

Cloud

AWS EMR, Athena, S3, GKE, Vertex AI, Gemini

Infrastructure

Docker, Kubernetes, Devtron, CI/CD Pipelines, MLOps

Core CS

Graphs, Trees, Dynamic Programming, Arrays, DSU, Hashmaps

Education

Academic foundation

Master of Technology in Computer Science

IIIT Lucknow

2022 · CGPA 8.94

Bachelor of Technology in Computer Science

CV Raman College of Engineering

2020 · CGPA 8.61

Contact

Open to backend, AI, and platform engineering conversations